Here is a nice top ten list from STIHL explaining:
Why Buy from a STIHL Servicing Dealer?
1. We are outdoor power equipment specialists. (Click here to read about our service departments)
2. We offer advice in choosing the right products for your needs.
3. We service what we sell.
4. Our service department is staffed with trained technicians.
5. We provide operating and safety demonstrations.
6. Our products are assembled and serviced and not sold “in a box.”
7. We complete the product registration for you.
8. We guarantee genuine STIHL products and parts — no cheap imitations.
9. We offer a full line of protective apparel.
10. You’ll get face-to-face customer service.
Click here to look at our online STIHL inventory at mydbsupply.com.